Mike Williams

Professional Bank Teller


“My integrity means more to me than any fame or money. When I say something, I want people to take it to the bank that I mean it and I believe in it”

11 North Street, Baltimore, MD 49706


Hello,

I’m Bank Teller with over 10 years of experience of providing excellent customer service, handling customer transactions, referring credit products and balancing cash drawers. Seeking to fulfill ad Teller II position in a bank where I can utilize my knowledge of banking products and procedures. I am a dedicated team player who is bilingual in English/Spanish and can be relied upon to help your bank achieve its goals.

Professional Experience


E&G Bank - Central, NY

Bank Teller II

September 2015 – Present

  • Process standard teller transactions for customers including servicing client accounts, accepting loan payments, managing safe deposit box payments, cashing checks, balancing cash drawers, handling night deposits, correcting discrepancies.
  • Balance Automated Teller machines, Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) often totaling more than $100,000.
  • Process 25+ customer transactions per hour with extreme attention to detail.
  • Selling and redeeming U.S. Savings Bonds applications to the Federal Reserve as needed.
  • Respond to customer account inquiries totaling 130+ weekly accounts.
  • Assisted with the training of 2 new tellers ensuring that they received a comprehensive education on proper banking policies.

Tribute Bank - Central, NY

Bank Teller I

September 2009 – 2015

  • Quickly established credibility with clients and remembered over 50+ names of regulars, creating a friendly rapport with customers.
  • Adhered to strict safe deposit box operations and guidelines.
  • Assisted the Supervisor with audits and daily balancing of the vault which exceeded $50,000.
  • Organized 200+ customer transaction receipts on a daily basis so that they could be properly filed in a timely manner.
  • Assumed a leadership role in the absence of the supervisor and maintained that the bank floor operated normally.

Education

Sweet valley high, Charlotte, NC

High School Advanced Diploma

June 2009

  • GPA: 3.5/4.0
  • Published in school’s newspaper editorial

Additional Skills

  • Expert with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Intermediate skill with Adobe Illustrator and Adobe Dreamweaver.
  • Outstanding Typing Skills (WPM: 90).

Languages

  • English - Native
  • Spanish - Fluent
  • French - Professional working proficiency

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11 North Street, Baltimore, MD 49706

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